HIPAA for Operators
Stats About the Course
- Over 9,000 users HIPAA certified
- Complete this HIPAA course online, anytime, anywhere in about 30 minutes
- Take the HIPAA exam and earn a passing score of 80% or higher
- Receive a HIPAA certificate of completion immediately
- Individual and Group accounts
- Bulk pricing available
Overview:
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that establishes national standards for protecting the privacy, security, and confidentiality of individuals’ health information. This online course provides an in-depth overview of HIPAA regulations and guidelines to ensure compliance with the law.
This course is designed specifically for answering services and call centers to help operators understand and adhere to HIPAA requirements when handling sensitive patient information, ensuring compliance and minimizing risk in their operations.
Course Content
- Introduction to HIPAA: Overview of HIPAA regulations, the purpose of the law, and its impact on the healthcare industry.
- What is HIPAA: Explanation of the Privacy and Security Rule, which sets standards for how healthcare providers and organizations must safeguard patients’ protected health information.
- PHI and Privacy Rights: HIPAA regulations are designed to protect patients’ privacy rights related to their PHI and give them greater control over how their health information is used and shared by healthcare providers and health plans.
- HIPAA Requirements: Learn about the importance of annual risk assessments, policies and procedures, and regular training.
- Protecting PHI: Understand how to safeguard PHI and ePHI against cybersecurity threats and breaches.
- Patients’ Rights: HIPAA regulations give patients certain rights regarding their protected health information (PHI), such as the right to obtain a copy of their PHI and the right to file a complaint with the Department of Health and Human Services’ Office for Civil Rights (OCR).
- HIPAA Violations and Data Breaches: Learn about the consequences of violations and breaches, including penalties and legal risks, and how to implement measures to prevent them.
Who Should Take This Course
This course is specifically tailored for:
- Call Center Operators
- Telephone Answering Services Operators and Supervisors
- Telephone Answering Services Owners
HIPAA compliance training is not limited to covered entities such as healthcare providers, health plans, and healthcare clearinghouses. HIPAA regulations also require business associates to comply with HIPAA rules to protect patients’ privacy and security.